!–– useitbetter.com tag ––> <!–– end of useitbetter.com tag ––>
Below are answers to the most common questions our customers ask us before placing orders. We know that golf cart wheel and tire sizes can be confusing, and we know that golf cart wheels and tires aren't cheap! So we wrote this FAQ so that you'll feel absolutely confident that what you are ordering will be the perfect item for your golf cart!
If you can't find an answer to your question below, please send an email to firstname.lastname@example.org
Wheel and Tire Fitment Questions:
Take a look at our Golf Cart Wheel and Tire sizes explained for specific tire heights/sizes. Each of our listings specifies whether or not that particular combo will fit your model of golf cart. We sell THOUSANDS of wheels and tires and we guarantee fitment based on our listing information! Below are some basics to live by when checking to see if a combo will fit your cart:
What is the tallest/biggest tire I can fit on my stock height golf cart (non-lifted, stock golf carts)?
EZ-GO Carts without a lift can fit a tire up to 20.5" (this does not apply to 2016 EZGO carts)
Club Car Carts without a lift can fit a tire up to 18.5"
Yamaha G-Series Carts without a lift can fit a tire up to 18.5"
Yamaha DRIVE (G29) Carts without a lift can fit a tire up to 20.0"
What is the tallest/biggest tire I can fit on 4" lifted golf cart?
EZ-GO Carts can fit 22 inches with a 4 inch lift kit (provided your leaf springs are in good condition)
Club Car Carts can fit 20 inches with a 4 inch lift kit
Yamaha Carts can fit 20 inches with a 4 inch lift kit
What is the tallest/biggest tire I can fit on 6" lifted golf cart?
All carts can fit up to a 23" tire with a 6" lift kit installed.
EZ-GO Carts can fit 23 inches with a 6 inch lift kit
Club Car Carts can fit 23 inches with a 6 inch lift kit
Yamaha Carts can fit 23 inches with a 6 inch lift kit
Will my tires come pre-mounted on my wheels?
Yes. All of the wheel and tire combos on our site come mounted for free and aired up to the correct tire pressure. If you order wheels and tires as separate items, they will not come pre-mounted unless you request for it ($30 mounting charge).
What size bolt pattern are the golf cart wheels you sell on this site?
The golf cart wheels sold on this site all have a bolt pattern of 4x4 (4 inches by 4 inches, or 101.6mm apart). This is standard on all golf carts (Yamaha, Club Car, EZGO, Par Car, STAR EV, Harley Davidson, etc.). You can measure diagonally from the top stud hole on your wheel hub to bottom stud hole to verify your bolt pattern sizing before ordering if your cart is a specialty brand.
Want to be sure about your golf cart lug pattern? Read this article: Golf Cart Lug Nuts Explained (video included)
Please give us a call if your bolt pattern is much larger than this (i.e. 137mm pattern) as we have other wheel options as well.
Do you ship outside the U.S. (or to Canada)?
No. We do not ship outside of the U.S. at this time. We can easily ship to freight forwarders or family/friends near the border if you would like to arrange to pick your order up.
Do you ship to Alaska, Hawaii and Puerto Rico?
No, not at this time.
Yes. Every wheel and tire combo (set of 4) on our site ships for free. Any other golf cart accessories or golf cart parts added to a wheel and tire order also ship for free! Wheel and tire combos are heavy items, so free delivery helps our customers to save money on their orders.
Do you offer expedited shipping (same-day, next-day, 2nd day, etc.)?
No, we only offer Ground Shipping (continental US) and Free Ground Shipping (combo orders), generally via FedEx or UPS. We maintain warehouses in several locations throughout the United States, which means you get your items faster! We almost always ship all orders within 24 hours or 1 business day from when the order is placed. This significantly speeds up delivery times.
Where is my tracking number/ when will my order ship?
Your tracking number will always be sent out automatically as soon as it is ready. Golf cart wheels and tires take some time to be mounted skillfully by hand. Please allow 1 business day for your tracking number to arrive. It will come from either FedEx ground or UPS ground as soon as it is ready. We almost always ship all orders within 24 hours or 1 business day from when the order is placed.
FedEx and UPS for most all items (lug nuts may ship USPS).
When will my order be delivered?
Delivery of Golf Cart Wheels and Tires and Golf Cart Accessories is generally between 2-5 business days after your order is received. Most orders arrive between 2-4 days. We strive to ship all orders within 1 business day, most same day if received by 1:00pm CST. During peak season (March - September), please allow for 1 additional business day for your wheel and tire order to leave our facility and arrive to you.
Wheel and tire orders take time to carefully mount and pack. We never want to compromise the safety and quality of your wheels and tires, so we put love and care into packing each order. Please account for this if your order is time-sensitive.
Golf Cart Batteries can take 5-15 business days to deliver via company truck or LTL shipment. Golf Cart Battery shipments are by pallet due to weight and battery contents. Shipping to a commercial address may cut down your delivery time by a day or two.
Golf Cart Bodies can take 7-12 business days to deliver via company truck or LTL shipment. Golf Cart Bodies ship on a pallet due to weight and size restrictions.
I ordered multiple items but only received part of my order?
Depending on our stock levels at each warehouse, some items may be shipped separately. Please wait a fewdays, the other item(s) are on the way.
Do you offer discounts on items/do you price match?
We are competitively priced and provide the fastest service in the business. Still, we will match the price of any verifiable competitor. We also offer discounts on bulk orders (over 10 items, or over $2000 in order total). Please call 844-422-7884 to discuss a bulk order or email email@example.com for a quote.
I never received my receipt/invoice for my order.
This usually happens when an email address was entered incorrectly at the time the order was placed. We are happy to help! To obtain copies of your receipt please email firstname.lastname@example.org
Which payment options do you accept?
All credit cards: Visa, MasterCard, American Express, Discover and PayPal.
Yes. We accept returns on unused items with no questions asked. Email (or call us) so that we can generate a return authorization number for you. Then simply wrap your items in the same packaging they arrived in (or similar) and ship them back to the address we provide with your return authorization number. Please note items shipped and received as expected may be subject to restocking fees and the costs of shipping will be deducted from the return.
How long do I have to make a return?
You can return any products bought from us within 30 days of purchase for a refund or exchange, no questions asked! Check out out return policy for more details on returns.
Please note that freight shipped orders will need to be inspected when they arrive. The driver will have you sign off on the items once they are received. DO NOT SIGN for the shipment until you have inspected the item for any signs of damage. If there are signs of damage to the item or packaging please note "RECIEVED DAMAGED" on the paperwork. If this is not noted we CANNOT replace / refund the product. Once the item has been signed for please contact us and provide images showing the damage. We will then begin getting a replacement / refund processed.
What if I receive a damaged or defective product?
If you receive a damaged or defective product, we will make sure you are taken care of right away. After notifying us, we will ship you a replacement immediately along with a pre-paid return slip for the broken/defective items. You will NEVER pay for any shipping/return costs if we make a mistake on our end or if you receive a defective product.