COVID-19 UPDATE: Due to unusually high order and call volumes, as well supplier delays in our industry, please note that your order will take longer than normal to process. We are currently only able to provide customer service through email as our team of 9 people are busy servicing existing orders. Because of that we are not taking orders over the phone at this time.
Returns Please note: Before we can process your return, you must fill out the form on this page (below). We cannot process returns over the phone without a return form filled in.
Just want to talk to someone about products, technical questions or want to place an order over the phone? Call: 1-844-422-7884 ext. 1 (sales)
Or talk to us via email: firstname.lastname@example.org
We answer emails quickly! Please send us your questions, comments or concerns and someone will reply within 12 business hours.
Our office hours are 9:00am-5:00pm CST, Monday through Friday.
Please refer to our Return Policy if you have not already.
General return policy requirements:
When will I receive my Tracking Numbers?
Tracking numbers are sent out within 24-48 business hours of placing your order!
I didn't receive my tracking numbers within 48 business hours:
If you did not receive any tracking information within 48 hours of placing your order, please check to make sure you entered your email address correctly when placing your order! If you entered the wrong email address, please fill out the form below (with the correct email address) and we will get you your tracking number right away!
One tracking number can contain multiple packages in it. Please see the graphic below to learn how to check your FedEx or UPS tracking numbers properly!